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TERMS & CONDITIONS

CUSTOMER CARE

Please prepare and bring along your own container and bag for pick-up of your finished products.

You are encouraged to bring along recycle paper box / bags, otherwise there will be a charge of containers / bags at HKD5 each.  Thank you for your support in environmental awareness.

 

*For CP Soap Class, finished products will be ready for pick-up after 3 days.

**For HP Liquid Soap Class, please be reminded to bring along a hot-resistant plastic box with 500g volume and a bag with keep-warm function.

All services rendered by the Company are scheduled and provided on a non-refundable basis.

Please be advised that cancellations made up to 24 hours before a scheduled appointment via email, log-in schedule in website,  or phone call will be processed without a penalty.

Cancellations made 24 hours or less before an appointment (except unexpected health & weather condition) or NO-SHOW will be subject to a charge of HKD200 of rescheduling fee. Re-scheduling is subject to availability and must be completed within three calendar months.

Privacy & Safety

PRIVACY & SAFETY

Peace be Natural is absolutely committed to the protection of privacy and to fully implementing and complying with the relevant provisions of the Personal Data (Privacy) Ordinance.

 

Personal Data Collected

Peace be Natural collects different information in order to help us improve the services and products we offer; and to provide unique personalized services and products to each registrant.

 

Peace be Natural collects information on you when you register with the Peace be Natural website.

 

You are under no obligation to provide your complete personal data. However, the minimum information we require for us to be able to provide you with our products and services are your name, phone number and e-mail address.

 

Types of Information we collect:

Your attendance record;

Your purchase history;

Your name, address, mobile phone number and email address;

Your credit card details, payment details including type of payment;

Other information from your interaction with our sites, services, and content, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.

 

We use your Personal Information:

To process your application and registration

To process your contract renewal and upgrade

To conduct market research and analysis

For direct marketing

To ascertain if you are eligible for discounts

For other related purpose.

 

Direct Marketing

We intend to use your phone number and email in direct marketing activities such as promotion of our workshops / retail products, enewsletters, contract renewal and upgrades (including but not limited to renewal of membership packages and others), market updates and other services or updates.

 

Should you not want Peace be Natural to use your personal data for aforesaid purposes or choose not to receive promotion materials from us, please opt out by email to us at marketing@peacebenatural.com.

When Typhoon Signal No. 8 or above is hoisted or "Extreme Conditions" is in place

Classes in progress

Classes will be suspended immediately.

Between 6:00 a.m. & 1:00 p.m.

Classes starting before 4:00 p.m. will be cancelled.

After 1:00 p.m.

Classes starting after 4:00 p.m. will be cancelled.

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

    • FPS​

    • Payme

    • Bank-in

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